db345 Terms & Conditions
Please read all the terms below carefully before using this platform. They define your rights and responsibilities.
Introduction & Applicability
db345 is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the db345 website, mobile version, and all its services.
These Terms form a legally binding agreement between you and db345. By creating an account, accessing the platform, or using any of its services, you are considered to have fully accepted these Terms.
If you disagree with any part of these Terms, please refrain from using db345.
Eligibility & Age Requirement
To open an account and use the services on db345, the following eligibility conditions must be met:
- You must be at least 21 years old.
- You must use this platform entirely of your own free will and your own decision.
- Each person may operate only one account.
- All information you provide must be accurate and truthful.
- You may not use db345 from regions where online betting is legally prohibited.
Important: This platform is for users aged 21 and above only. Access by minors is strictly prohibited.
db345 may request identity documents or other records for age verification at any time. An account may be temporarily suspended until verification is complete.
Account Registration & Management
3.1 Account Creation
To register on db345, you must provide accurate personal information. Opening an account with false or misleading information is strictly prohibited and may result in account termination.
3.2 Login Credential Security
It is your responsibility to keep your account username and password completely confidential. You are personally responsible for all activity carried out from your account. If you suspect unauthorized access, you must notify the db345 support team immediately.
3.3 Account Verification
db345 may request identity verification before processing payments or large withdrawals. This process is necessary to ensure the security of all users.
3.4 Account Closure
You may request account closure at any time through support. db345 also reserves the right to temporarily suspend or permanently terminate an account in the event of a terms violation.
Deposit & Withdrawal Policy
4.1 Accepted Payment Methods
The following payment methods are currently accepted on db345:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Bank Transfer — Major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank
4.2 Minimum Amounts
The minimum deposit amount for each payment method is ৳300 and the minimum withdrawal amount is ৳800.
4.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 1 hour. However, withdrawals may be delayed if the verification process is not complete.
4.4 Deposit Validity
All deposited funds must come from a legitimate source and must use a payment method registered in the account holder's own name. Deposits through third parties are not accepted and may result in account termination.
Bonus & Promotional Offers
5.1 Welcome Bonus
New members on db345 are eligible for a 100% match bonus on their first deposit, up to ৳8,000.
- Example: Deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
- Example: Deposit ৳18,000 and receive up to ৳8,000 bonus — total balance ৳26,000.
5.2 Wagering Requirements
A 20x wagering requirement must be met before the welcome bonus can be withdrawn. Wagering is calculated based on the bonus amount only.
Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawing bonus winnings.
5.3 General Bonus Terms
- Each bonus offer may have its own specific terms.
- Claiming bonus benefits from multiple accounts is strictly prohibited.
- db345 reserves the right to cancel a bonus if abuse is suspected.
- Bonus offers may be changed or discontinued at any time.
- Winnings from real money and winnings from bonuses may be handled separately.
Betting & Gaming Policy
6.1 Fair Play
All games and betting markets on db345 operate under fair and transparent principles. The platform uses SSL encryption and fair play technology.
6.2 Prohibited Activities
The following activities are strictly prohibited:
- Operating an account using software, bots, or automated processes.
- Attempting to manipulate or defraud any game or betting process.
- Attempting to fix outcomes in collusion with other users.
- Using the platform for illegal money laundering.
- Operating multiple accounts.
6.3 Technical Issues
If a technical error or disconnection occurs during a game or transaction, db345 reserves the right to void or correct the result of that round. In such situations, a reasonable decision will be made and every effort will be taken to minimize user losses.
VIP Program & Cashback
db345 offers a five-tier VIP program for users. Tiers are determined based on user activity and contribution, and weekly cashback increases at higher tiers:
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.5%
- Gold: Weekly cashback up to 0.7%
- Platinum: Weekly cashback up to 1.0%
- Diamond: Weekly cashback up to 1.2%
VIP benefits may be changed at any time at db345's discretion. Separate terms may apply to cashback and other VIP benefits. VIP benefits may be cancelled in the event of any conduct violation.
Responsible Gaming
db345 places the highest importance on responsible gaming. We believe gaming is a form of entertainment — it should never be used as a source of income or a solution to financial problems.
- If you feel gaming is having a negative impact on your life, please contact the support team.
- You can take a temporary or long-term break on your own initiative.
- Contact support for assistance in setting deposit and wagering limits.
For more details, please read our Responsible Gaming page.
Privacy & Data Protection
db345 is committed to protecting your personal information. All transactions and personal data are kept secure using SSL encryption technology.
The information you provide will be used only for service delivery, identity verification, and fulfilling legal obligations. Your information will not be sold to third parties.
To learn about our full data policy, please read the Privacy Policy page.
Copyright & Intellectual Property
All content on the db345 platform — logos, designs, text, graphics, code, and software — is the exclusive property of db345 and is protected by applicable intellectual property law.
Users may not redistribute, modify, copy, or commercially use any content. You are granted a limited, non-transferable licence to use the platform for personal and non-commercial purposes.
Limitation of Liability
db345 is not responsible for:
- Service disruptions caused by internet disconnection or third-party technical issues.
- Losses resulting from the user's own negligence or mistakes.
- Force majeure events — natural disasters, war, or government restrictions.
- Service failures or delays from third-party providers.
In any circumstances, db345's total liability will be limited to the actual funds held in the account.
Changes to Terms & Dispute Resolution
12.1 Changes to Terms
db345 reserves the right to change these Terms at any time. Users will be notified through the platform in the case of significant changes. Continued use of the platform after any change will be considered acceptance of the new terms.
12.2 Dispute Resolution
For any dispute or complaint, please contact the db345 support team first. The support team is available 24/7 via live chat and email ([email protected]). We are committed to resolving all disputes through a fair and transparent process.
12.3 Language & Interpretation
These Terms are available in Bengali and English. In the event of any dispute, the Bengali version will take precedence.
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