db345 Responsible Gaming
Enjoy the fun while respecting your limits — db345 gives you all the tools to play safely and healthily, so gaming always stays a source of entertainment.
Important Notice: Online gaming and betting is for entertainment purposes only. Opening an account and playing at db345 is approved only for those aged 21 and above. Never consider gambling as a way to solve financial problems.
Why Responsible Gaming Matters
db345 believes that online gaming should be an enjoyable experience for everyone. But like any form of entertainment, gaming needs to be kept within limits. We have prepared various tools and policies to ensure your experience on our platform remains positive at all times.
Problem gambling tendencies can appear in people of any age and any profession. That is why understanding your own limits and sticking to them is very important. db345 is always ready to help you make those decisions and put them into practice.
We want you to play only with money you are comfortable losing. Set a budget for your time and money, and decide how much you will spend before you start playing. Trying to chase losses by betting more is never a wise move.
Principles of Healthy Gaming
- Set a budget before you play and stick to it.
- Do not treat gaming as a source of income — it is entertainment.
- Take regular breaks and spend time on other activities.
- Do not play under the influence of alcohol or when under stress.
- Do not place more bets to try to recover losses.
Our Protection Tools
The following tools are available at any time to help you stay in control of your gaming experience at db345.
Set a Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period ends — it can only be lowered immediately. This helps you stay within your monthly budget. The minimum deposit at db345 is ৳300.
Time-Out Feature
Temporarily pause your account for any period from 24 hours to 30 days. During this time you will not be able to log in or place bets. This tool comes in handy whenever you feel you need a short break.
Self-Exclusion
If gaming has become a serious problem, request a long-term self-exclusion. Contact the support team and we will close your account for a specific period — or permanently.
Session Time Limit
Set a maximum duration for how long you play in one sitting. When the set time is up, the system will automatically alert you. This helps prevent fatigue and loss of focus during long sessions.
Gaming History Review
You can view your betting and casino game history at any time. A clear picture of how much time and money you have spent will help you understand your own patterns and take action if needed.
24/7 Support
Day or night, db345's support team is here for you. Chat with us directly in Bengali via live chat or send an email — [email protected].
21+ Age Restriction
Opening an account and playing games at db345 is only for those aged 21 and above. An age verification process is followed at the time of registration. No minor is permitted to create an account, and any such account found will be closed.
If a child or teenager in your household uses your device, make sure to secure the db345 app and browser session with a PIN or password. Do not share your login details with anyone.
Age Verification Guidelines
- Provide your correct date of birth at the time of registration.
- National ID card or passport details may be verified if required.
- The account must only be used by the registered person.
- Take steps to ensure children or minors on your device cannot access your account.
Signs of Problem Gambling
If any of the signs below appear in you or someone close to you, it is time to seek help. db345 is always here for you.
If any of these signs apply to you, please contact our support team or seek help from a professional counsellor. db345 support email: [email protected].
How to Use the Tools
After logging in to your db345 account, go to the Account Settings section and find the "Responsible Gaming" option. From there you can activate deposit limits, session time, and time-out.
For self-exclusion, contact the support team directly via live chat or email. Our team will process your request as quickly as possible.
- Log in to your account and go to the profile menu.
- Select the "Responsible Gaming" tab.
- Set your preferred limits and protections.
- Save the changes — they will take effect immediately.
- If you run into any problems, contact support directly.
For Family Members
If a family member seems to be excessively absorbed in gaming, talk to them openly. Try to understand the situation with empathy rather than criticism.
To raise a concern or complaint with db345, email [email protected]. We handle every matter with care and sensitivity.
Our Commitment
db345 never markets gaming to minors or to players in a vulnerable situation. Our responsible gaming policy is an integral part of our service.
Practical Tips for Healthy Gaming
Allocate Your Time
Decide in advance how many hours a week you will spend gaming, and dedicate more time to activities outside of gaming.
Keep a Separate Budget
Set aside a fixed budget specifically for gaming, completely separate from your everyday living expenses.
Be Aware of Your Mental State
Do not play when you are stressed or anxious — it leads to poor decisions.
Withdraw Your Winnings
After a win, withdraw a portion of it and enjoy it rather than betting everything back.
Responsible Gaming FAQ
Play Safely, Enjoy the Entertainment
Enjoy the fun while respecting your limits. db345's various games and betting options are waiting for you — enjoy them responsibly.